What do the different age restrictions mean?
It’s Monday/Tuesday, why can’t I book for Friday?
What provisions do you have for the hard of hearing?
What do the different age restrictions mean?
G General - film should be suitable for audiences aged 4+
PG Parental Guidance - General viewing, but some scenes may be unsuitable for some children
12A - Patrons under 12 must be accompanied by an Adult/Guardian
15A - Patrons under 15 must be accompanied by an Adult/Guardian
16 - Strictly over 16’s only
18 - Strictly over 18’s only
It’s Monday/Tuesday, why can’t I book for Friday?
Our film times are agreed weekly with the film distributors. These discussions occur every Monday. The cinemas are then programmed ready for sale on the Wednesday for the new cinema week, starting that Friday. In exceptional cases, such as a major release, you can book earlier.
Allocated seating is not normally in operation. In exceptional circumstances where allocated seating is in operation this, along with your row and seat numbers, will be detailed on the booking page.
What provisions do you have for the hard of hearing?
Each of our auditoriums has an induction loop fitted; if you do require any assistance please do not hesitate to contact a member of staff who will be happy to help.
What are the age restrictions on a child ticket?
A child ticket is required for all aged between 1 and 14 years old.
Please be advised to arrive at the cinema at least 15 minutes before the start of the film should you wish to choose specific seats. The majority of our performances do not provide a reserve seating facility.
Why do you charge a booking fee?
The booking fee for both our Internet and Telephone services is applied because of the additional cost incurred in clearing and processing credit card transactions. It is considered that the facility to pre-book and therefore guarantee your tickets is an additional service, which warrants an additional fee. This is standard in the leisure industry, e.g. When you book concert or theatre tickets. The fee is announced when the booking is requested and you still have the opportunity to cancel the booking/request. Our booking fee is .75c per transaction